Política de reembolso

Thank you for your purchased. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. We are always happy to make recommendations for alternative products.

All return must be postmarked with fourteen (14) days of the purchase date. All returned items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

To start a return or exchange, you can contact us at hello@truandra.com

*Unfortunately, we cannot offer returns or exchanges on orders shipped outside of U.S.